Operations management is critical to organisational performance, yet there are not enough people adequately trained in this area, argues Jeremy Johnson

The Inside Story - An artical from Supply Management (30th October 2008)

Operations management is defined as "the direction and control of the resources (facilities, people, machines, time and money) that transform inputs into finished goods and services".

While supply chain management deals with the external management of resources and the performance management of outsourced material, components and services, operations management covers the internal management of resources.

The two complement each other - they have many similar areas of expertise, as well as their own distinct skills.  For example, both require resource planning to deliver goods and services on time, but supply chain management also requires soft skills to develop good quality relationships and get the best value from suppliers.

JWJ Consultancy Ltd has the ability to design and develop a purchasing and supply management course which is bespoke to your own specific business.

In 2004 whilst at the University of Cambridge we developed a framework course which was designed to support SME’s and larger multinational companies. Details of this course can be found by following the link on the left hand side of this page